Be careful with this agency! In my experience, they try to charge you for everything, even for things that are not included in your contract. If you have other rental options, I strongly recommend choosing one of them. Additionally, the key to our door was not working, and the agency failed to take immediate action. As a result, we had to spend the night in the building's hallway, locked out of our apartment. Completely unacceptable!
If I were a property owner looking to rent out my apartment, I would think twice before trusting this company to manage it. Based on my experience, I would definitely consider other agencies.
Terrible experience. I would not recommend them.